Contact Information

Last Updated: June 2026

At Discovery Backyard Shop, we are committed to providing excellent customer service. If you have any questions regarding products, orders, shipping, returns, refunds, or general inquiries, please contact us using the information below.

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Business Information

Discovery Backyard Shop
24 Pasadena Rd
Boston, MA 02121
United States

Website: DiscoveryBackyard.shop

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Customer Support

Email: Support@DiscoveryBackyard.shop

Phone: +1 (617) 436-0921

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Support Hours

Monday – Friday: 9:00 AM – 6:00 PM (EST)
Saturday: 10:00 AM – 4:00 PM (EST)
Sunday: Closed

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Order Support

For assistance with an order, please include:

• Your full name

• Order number

• Email address used for the purchase

• Description of your inquiry

This helps us respond more quickly and accurately.

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Shipping & Returns

For questions regarding:

• Order status

• Shipping updates

• Delivery issues

• Returns and refunds

• Exchanges

Please contact our support team by email or phone using the information provided above.

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Response Time

We aim to respond to all customer inquiries within 1 business day. During weekends, holidays, or periods of high demand, response times may be slightly longer.

Thank you for choosing Discovery Backyard Shop. We appreciate your business and look forward to assisting you.